GENERAL QUESTIONS            LANDLORDS CLICK HERE

Why won't my login work ?

1. Be sure you are in the correct region.  (Home Page)  Passwords only work in the registered region.
2. Be sure you are using the correct login:  landlord or renter
3. Check that your caps lock isn't on. 
4. Are you clicking submit after entering your password?
5. Check your email you originally received on sign up for accuracy
6. If none of the above works, you can request a new password (this will assign a password-(you cannot choose it) use with caution
7. Your registration has been deleted from the system.  (This may happen if you do not keep your rentals in the set up panel)  You can simply register again.
8. Contact us for assistance.

How do I create a login?

1. Visit the registration page, (new users) (landlord or renter) select your login (can be anything- minimum 4 characters)  then select your passwords (this must be letter/numbers, minimum 4 characters, and cannot contain spaces, other other punctuation. You must type it exactly the same twice.  You are sent an email upon completion.
2. Login again with the exact passwords, they are case sensitive!  Check the email you were just sent, if it doesn't work for you.

How do I logout?

1. Our system will automatically log you out after 5 minutes of inactivity.  If you are on our site and leave to get a cup of coffee, it is possible, you will need to login again. 
2. If you wish to log out instantly, you will see a logout button on the blue navigation bar.

I forgot my password?

1. You can use the "Get new password feature"  (It will assign you a new password) and send it to you by email.

I thought I was logged-in but I can't seem to email owners. 

1. You may have left our website to visit an advertiser and this would have cancelled your login, (just login again)

2. You may have left your computer idol for more than 5 minutes and this would have automatically logged you out.   (Login again)

I can't email owners!

1. You are probably not logged-in as a renter, only the renter login is allowed to email owners.  (create one or login again)

2. Your email and or your ip# has been banned due to spamming.

Have questions not answered? Please email us! 

Our site is new and we are still working on improving it, so your input is very valuable to us! Thank you.